Quick Erase, Full Erase (NIST SP 800-88r1), Secure Erase, and DoD Erase
Compatibilities
Compatible Devices
2.5″/3.5” SATA/SAS HDDs and SSDs
Compatible Devices (with required adapter)
mSATA SSD, 1.8″ SATA/SAS HDD and SSD with micro SATA, eSATA
Supported Formats
Quick Copy Function: FAT16/32/64, Windows (NTFS), Linux (Ext2/Ext3/Ext4), and Mac (HFS, HFS+, HFSX). Whole Device Copy Function: All Formats, including proprietary formats. GPT, MBR, and Advanced Formats
Supported O/S
All (Windows, Mac, Linux, and other stand-alone systems)
Hardware specification
Power Supply
Universal Power: 115VAC or 230VAC, 50/60Hz
Working Temperature
5°C ~ 45°C (41°F ~ 113°F)
Storage Temperature
-20°C ~85°C (-4°F ~ 185°F)
Working Humidity
20% ~ 80%
Storage Humidity
5% ~ 95%
Product Dimensions
9 in. x 7.5 in. x 3 in.
Weight (lbs)
3 lbs.
Certifications
FCC, CE, REACH, ICES-003
Compliance
NIST SP 800-88r1, ISO 27000
Title
SAS Series 1 to 1 SAS/SATA Sanitizer and Duplicator User Manual
Download
Q1. What is the difference between system and files copy and whole media copy modes?
High speed, data consistency, and valuable functions.
1. HDD duplicators support all brands of HDDs. These duplicators copies bit-by-bit at high speeds, which takes around 1~3 hours to finish a 1TB HDD. (Actual speeds varies on HDD and duplicator models).
2. HDD duplicators support “data-only quick copy.” Allowing users to save time and skipping empty HDD sectors.
3. Aside from using the copy function, additional features and functions are added; such as the erase function and DOD erase.
Q2. How long does it take for the HDD duplicators to finish duplicating 1TB?
1 Carry series: copy speeds up to 9GB/min. 1TB duplication takes around 2.5-3 hours.
2. Industrial IT/MT Standard Series : copy-speeds up to 9GB/min. 1TB duplication takes 2~2.5 hours. High-speed Series: copy speeds are up to 18GB/mins, 1TB duplication takes 1 hours
Q3. What is the difference between the HDD duplicator and ghost software?
GHOST:
1. Installation of GHOST on the PC is required and can only use 2 HDDs at the same time.
2. The speed of the operation depends on the computer’s CPU, RAM, BUS, SATA/IDE, and HDD models.
HDD duplicators:
HDD duplicators can simultaneously back-up large-scales of HDDs without speed decline.
Q4. Can I duplicate HDDs that have different capacities?
Yes, you can copy HDDs with different capacities. But you should be aware of the copy mode you do.
1.If you choose to do the quick copy, the duplicator will analyze whether the data can or cannot be duplicated according to its capacity and location.
2.If you’re copying with the NTFS format, the capacity of the target HDD must be at least 1MB bigger than the source.
Q5. Can I copy SSD HDD ?
Yes. All HDD/SSD duplicator has support copy SSD.
Q6. Can I copy IDE HDD ?
Yes, all the IT series, ITS series, MT series, MTC series, MTS series, and carry mini series can support copying with a SATA-IDE converter.
Q7. Why did the copy fail?
There are a few possible reasons for the copy to fail.
1. Please check if the data capacity in the source HDD has exceeded the amount in the target HDD.
2. If you are copying NTFS, the capacity of the target HDD must be at least 1MB bigger than the source HDD.
3. If the copy stops or fails during the copying process, please check if there are bad sectors in the target or source HDD.
4. If you can’t find the reason, please record the operation process as detailed as possible in order to help us examine your issue. a. Briefly describe the process of how you operated the duplicator. b. Please have the model number and version available. Also please provide the HDD brand, capacity, data size, format, and partition of both the source and target HDD. c. Describe the problem. d. Please download the support form from the website, and we will help as soon as possible.
Q8. Why is the copying going slow?
There are few reasons that will cause the copying to go slow.
1. The speed limit of the HDD. You can view the speed limit by checking on the PC.
2. Please check if you placed the HDD horizontally or vertically. Due to the design of the HDD itself, any movement will slow the speed of the HDD’s reading or writing.
3. If you are copying multiple HDDs simultaneously, please check if the issue if it is occurring on a few fixed targets. It might be because the connector module has been damaged by usage. You can contact your local seller to change to a new connector module or mobile rack.
Q9. What is the difference between the HDD duplicator and HDD docking machine?
Q10. Can I copy encrypted data?
As there are many encryption methods, such as software or hardware encryptions, if you cannot tell which type of encryption is used, you may need actual testing to find out. The recommended testing steps are as follow:
Please note: Before starting the test, confirm that the capacity of the target drive is at least equal to the capacity of the source drive.
STEP 1. Perform the Data Area Copy on the Duplicator
There will be several situations to consider,
S1. A green light is shown, and the copied device can be used normally. (OK)
S2. A red light shown at the beginning of replication means the machine cannot detect the device. (FAIL)
S3. A green light is displayed, meaning the copy is finished, but the device cannot be used normally. (Go to STEP 2)
S4. A red light is displayed in the process of copying, or when the copy is nearly finished. (Go to STEP 2)
STEP 2. Perform the Whole Media Copy on the Duplicator
S1. It shows a green light, and the copied device can be used normally. (OK)
S2. It shows a green light, but the copied device cannot be used normally. (FAIL)
If the device cannot be normally employed after performing the Whole Media Copy, it means that the encryption method may be set to be available only for a specific device serial number or device model information. Hence, the device cannot be used even if it is copied.
Product Series
Mini SAS Series
Model NO.
SAS-MS118
Controller Version
HD4602SAS
Latest BIOS Version
2.51.2
Latest Version Release Notes
Improved: Seagate ST9500430SS SAS devices cannot be recognized or may FAIL when executing Erase
• Improved: Seagate ST9500620SS SAS devices cannot be recognized or may FAIL when executing Erase
• Improved: DELL 2.5″ / Seagate ST9146853SS SAS devices may be unrecognizable
• Improved: DELL 3.5″ / Seagate ST3450857SS SAS devices may be unrecognizable
• Improved: Seagate 3.5″ / ST3300657SS SAS devices may be unrecognizable
• New: The original function “Copy GPT Backup Area” in SETUP is changed to “Reduce Partition in Copy if necessary”. The setting of this function only supports the last partition as NTFS
Note: To obtain the latest firmware, please gather your duplicator’s serial and model numbers and contact us here.
How to Update Firmware
Please note: updating from an extremely outdated firmware to the latest may cause unforeseen issues due to outdated components. If you have any product related questions, please contact us at info@ureach-usa.com.
Step 1
Check your product
Check your product model name, model number, and system name.
Step 2
Contact U-Reach for Proper Firmware
Provide the info found in step 1 to a U-Reach technician to receive the correct firmware.
Step 3
Unzip BIOS and Create Update Media
Unzip the file and save the BIOS(*.bin) file to the root directory of the update media.
Step 4
Update BIOS
Insert the update media into the duplicator and go to [Utility]>>[Update System]
Step 5
Reboot
Follow the on-screen instructions. After updating, turn the machine off for 5 seconds and turn back on.