The Intelligent 9 U3 Series USB 3.2 Duplicator and Sanitizer is a standalone, high-speed, highly efficient professional grade duplicating series, specifically designed for USB all 2.0/3.0/3.1/3.2 devices and external USB HDD/SSD duplication.

In our new design, we have provided enough power to each port to satisfy the requirement of the most demanding USB-powered/portable hard drives. This additional power ensures error-free duplication of multiple disk drives simultaneously without speed degradation and also provides increased compatibility with a wider range of USB devices even if they have unpredictable swings of power consumption.

As with all of our flash duplicators, the U3 Series also offers several diagnostic features to check quality, speed, and capacity. This unit is also backed by our full 1-year limited warranty.

Highlights:

• Operation Type – Standalone, FPGA-based operation, not a computer-based design
• Controller Design – The embedded controller is designed to support capacities over 18TB+. Constant improvement supports the latest available devices on the market
• Bandwidth Performance – The U3 Series has transfer speeds of up to 10 GB/min.
• All systems have dedicated bandwidth enabling high-volume replications without speed degradation to all ports simultaneously.
• Systems & files copy mode supports Windows (FAT16/32/64, NTFS), Linux (ext2/ext3/ext4), and Mac (HFS, HFS+, HFSX.)
• Data Sanitization: Quick Erase, Full Erase, and DoD Erase.
• The system supports a variety of USB 2.0/3.0/3.1/3.2 devices and external USB HDDs.

Key Features and Benefits:

• “Set Up” function to choose between USB external disk drives and other USB devices, so that file format can be detected and data copied as expected.
• Boosted power supply on each USB port to handle a USB external disk drive.
• Forgiving USB port to cope with unpredictable swings of power consumption. It is required to enhance compatibility with a much wider range of USB devices—especially when these devices of inconsistent quality have emerged in the market.

Quick Data Copy

The Quick Data Copy function will analyze the data and copy only the data portion, thereby enhancing the copying efficiency.

Copy + Compare Function

After making a copy, the bit-by-bit compare function guarantees the data copy integrity. It’s a fast, reliable, and convenient hardware-based solution.

Smart Duplication Modes: U3 Series duplicators offer a diverse set of duplication modes. The user may select the appropriate mode based on application requirements.

Sustained High Speed: U3 Series duplicators copy up to 10 GB/min to all drives simultaneously, without any speed degradation on any port.

High Compatibility:

• Quick copy mode supports Windows (FAT16/32/64), Linux (ext2/ext3/ext4), and Mac (HFS/HFS+/HFSX) formats.
• Whole media (bit-for-bit) copy mode supports all system and proprietary formats.
• Supports all brands of standard drives.
• Designed to support hard drives larger than 18TB.
• Supports MBR and GPT partitioning.

Sanitization Methods:

• Quick Erase: Erase the HDD index table, and it only takes A FEW SECONDS to complete.
• Full Erase: Erases the entire device
• DoD Erase: Complies with U.S. Department of Defense erasure standards (DoD 5220.22)
• Secure erase: A National Institute of Standards and Technology 800-88r1 accepted technique for properly purging hard drives. This method is supported by almost all modern drives.
• Skipping Bad Sectors
• End-users are given options to skip bad sectors from the source device. Access the function to select the numbers of bad sectors to skip, from 0 through unlimited.

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Features

• High-speed copy supports up to 10 GB/min.
• Apply new advanced Multi-Core processor.
• Completely standalone system, no computer is required.
• Design to copy USB external disk drives and USB sticks.
• Supports all formats, data size, and USB-HD/ USB Stick capacity bit-by-bit copy.
• Complying with the United States Department of Defence data security standard (DoD 5220.22) provides the DoD Erase function.
• Professional quality diagnostic tools for Flash module.
• “Capacity Check” shows an accurate capacity of USB/Memory card to identify low-quality or fake flash media.
• “Speed Check” shows the Reading and Writing speed of the Flash module within 8 seconds.
• “H2/H5 Media Check” shows the quantity of bad blocks through bit-by-bit examination.
• Quick data copy, copies only data contained areas. (Support FAT16/32, Linux ext2/ext3, NTFS)
• Quick 5-second format, 3 models available for selection.
• Supports Synchronous modes for the Copy/Compare/ Erase/ Format functions.
• Strict bit-by-bit hardware comparison further increases the reliability of duplication.
• User-friendly interface with real-time information LCD.
• Due to its unique redundant power design, it can support special media with sufficient power supplies, such as USB 2.0/3.0/3.1/3.2 external USB hard drives, MP3 players, etc.
• Log Report/Audit Trail – Records duplicator operation (time and result). Records system and target information details (VID/PID, MID/OID, S/N number). An essential tool for production quality remote control and yield analysis.
• Firmware upgrade and product support from experienced engineers.

U-Reach Data Solutions Inc. prides ourselves with complying with top data security standards and regulations. Using this machine will help your company comply with:

   * GDPR (General Data Protection Regulation)

   * GLBA (Gramm-Leach-Bliley Act)

   * HIPAA (Health Information Portability and Accountability Act)

   * PCI DSS 4.0 (Payment Card Industry Data Security Standard)

   * PIPEDA (Personal Information Protection and Electronic Documents Act)

2 Different Copy Modes

Sanitization Functions

Erase Functionality Compliant with NIST SP 800-88r1 and DoD 5220-M Standards

Swappable Modular Sockets

The handscrew attached faceplates and replaceable sockets make maintenance quick and convenient.

Quality Testing/Checking Functions

Supports Various USB HDDs

Due to the unique redundant power design, the duplicator can support

USB 2.0/3.0 external USB hard drives

Real-Time Monitoring

Monitor real-time status via PC through USB cable link

Event Log report

The U-Reach USB duplicator has a unique mechanism to prevent alteration of its Event Log Report.

It records the operation results and other information of each device completely. 

General

Model	UB908U3, UB916U3, UB924U3, UB932U3, UB940U3, UB948U3
Target	7, 15, 23, 31, 39, 47

Specification

Maximum Transfer Speed	10GB/min. *Actual performance is dependent on device transfer speeds*
Capacity	Supports the largest sized devices available on the market.
Operating Type	Stand-alone, FPGA-based operation (Non PC-based)
Supported Languages	English, Japanese
LCD Display	Backlit Monochrome LCD Display
LEDs	3 LED Indicators per Port: Yellow (Power), Green (Pass), and Red (Fail)
Control Panel	4 Push Buttons(▲, ▼, OK, ESC)

Features

Copy Modes	Quick Copy (System & Files): Supports Windows, Mac, and Linux.  Whole Media: Copies bit-by-bit regardless of format and data type.
Compare Function	Bit-by-bit data comparison
Sanitization Modes	Quick Erase, Full Erase, DoD Erase

Special Features

Log Report Management	Records all task details in the log report management system for enhanced production management.
PC Monitoring	Real-Time status monitoring through PC

Compatibilities

Compatible Devices	USB1.1/2.0/3.0/3.1/3.2 devices and USB-HDDs
Compatible Devices (with required adapter)	eUSB (USB DOM) 2.54mm and 2.00mm
Supported Formats	Quick Copy Function: FAT16/32/64, Windows (NTFS), Linux (Ext2/Ext3/Ext4), and Mac (HFS, HFS+, HFSX). Whole Device Copy Function: All Formats, including proprietary formats. GPT, MBR, and Advanced Formats
Supported O/S	All (Windows, Mac, Linux, and other stand-alone systems)

Hardware specification

Power Supply	Power Adapter Input: 100-240VAC / 47-63Hz / 1.6A Max. Power Adapter Output: 12VDC / 9A for UB908U3 (8-Ports) Power Adapter Output: 12VDC / 12.5A for UB9XXU3 (16-Ports and Higher) Each USB 3.0 Port supports up to 2A
Working Temperature	5°C ~ 45°C (41°F ~ 113°F)
Storage Temperature	-20°C ~85°C (-4°F ~ 185°F)
Working Humidity	20% ~ 80%
Storage Humidity	5% ~ 95%
Certifications	FCC, CE, REACH, MIL-STD-810H, DEF STAN 00-35, ICES-003
Compliance	NIST SP 800-88r1, MIL-STD-130N, ISO 27000

Title	Intelligent U3 USB 3.1 Duplicator & Tester (USB/USB-HDD) User Manual
Download

Title	Intelligent U3 Quick Guide
Download

Q1. What are the differences between “Quick” and “Whole media” copy?

1 Quick Copy: (Select Function 7.2 Copy Area – System and Files) Reduces duplication durations by copying only areas containing data within the supported formats. When selecting, “Quick Copy”, the duplicator performs an analysis of the data formats, capacities and locations etc. Once the analysis is completed, the duplication process is performed. If the source data is larger than the targets capacities, copy failure will occur.

2 Whole media copy: (Select Function 7.2 Copy Area – Whole Media.) Data analysis will be skipped, immediately followed by a bit-by-bit duplication of the entire source device. This mode achieves the most accurate data replication however, it is slower of the two duplication methods.

Q2. Why am I experiencing slow duplication process?

U-Reach flash duplicators support high copy speeds of up to 33MB/sec, so if your flash device copies slower than expected, please use “Function 6.2 Measure speed”, to check the reading and writing speeds of your devices. For example, if the measured writing speed is 10MB/sec, duplicating 1GB of data will take approximately 2 minutes.

Q3. What diagnostic tools are available for the flash duplicator?

There are 3 featured diagnostic tools:

1. Function 4: Media Check 

These functions perform rigorous quality checks on the inserted flash devices. This diagnostic tool performs a bit-by-bit inspection to define bad sectors in flash devices, if any.  

2. Function 6.2: Measure Speed

Measures flash device’s actual reading and writing speed within 10 seconds. This function supports device quality control by estimating duplication durations.

3. Function 6.3: Capacity Check

This function will determine the actual capacity to any inserted device. It is an effective utility to discover fake Flash devices that you purchased.  

Q4.  How to ensure data duplication accuracy?

1. To determine data source consistencies and record the checksum value, select “Function 6.8 Calc. Checksum”.

2. To verify target data consistencies and utilize hardware enabled bit-by-bit comparison, select “Function 2 Compare”. This function ensures source data mirrors target data.

Q5.  When performing a BIOS update, a “No Update File” message appears on the screen!

1. Please verify the BIOS file is unzipped.

2. Please ensure the BIOS file is stored in the root directory of device without any folders.

3. Save the BIOS file to another device and verify the device is of good quality.

4. Redownload and save the BIOS file again. Temporarily disable any software utilities that may contribute to interference during the download process.

5. Please verify that the BIOS file corresponds to the product model, requiring the update.

Q6. What causes immediate duplication failure after starting the copy process?

1. Please make sure that the source capacity is smaller and will not exceed that of the target device capacities.

2. When duplicating an NTFS formatted source device, the target device capacity must be at least 1MB greater than the source.

3. Please verify the source device utilizing a PC to determine errorless accessibilities.

4. If you are duplicating SD card devices, please verify if they are locked.

Q7. Why do some ports display a red indicator light once the copy has completed?

1. If the same socket repeatedly emits the red light, it may be severely worn out. To resolve this issue, please contact your local vendor for a socket replacement.

2. Are you using Flash adapters such as the MicroSD-to-SD adapter or the USB adapter to copy SD/MSD/CF etc.? The adapter quality may be subpar causing instability. Please use another adapter brand. If a mass copy production is required, we recommend our professional Flash duplicators. For example, if you need to copy large quantities of MicroSD cards, our Combo SD/microSD Flash duplicators are most suitable for your needs. Our professional Flash duplicator dramatically increases the performance and significantly reduces the risk of error during duplication.

3. If you encounter a need to run the copy process more than once, it may be possible that the quality of your flash is unstable, contributing to data loss.

4. If you encounter high failure rates, try reducing transmission speeds by selecting “Function 7.9 Working Mode”. This increases the copy quality and achieves successful copy results.

Q8. After inserting the flash device my flash device isn’t recognized, no indicators are displayed and the functions are inaccessible.

1. Are you using Flash adapters such as the MicroSD-to-SD adapter or the USB adapter to copy SD/MSD/CF/etc…?

The adapter quality may be subpar, causing instability. Please use another adapter brand. If a mass copy production is required, we recommend our professional Flash duplicators. For example, if you need to copy large quantities of MicroSD cards, our Combo SD/microSD Flash duplicators are most suitable for your needs. Our professional Flash duplicator dramatically increases the performance and significantly reduces the risk of error during duplication.

Please contact us so that we may offer you the best solution.

2.

Are you using an ultra slim or a nonstandard USB?

If you are using an ultra slim USB, purchasing a USB extension cable is suggested. The compact connections on the USB extension cable can resolve USB detection issues.

3.

Are you using a multiport adapter?

Our equipment does not support multiport adapters. An “all-in-one,” card reader is considered a multiport adapter.

Q9.  Can I copy a 2GB device to a 1GB device?

Yes, so long as the data and formatting on the source drive are less than the capacity of the target drive(s).

Q10. Can I copy a 1GB device to a 2GB device?

Yes, however the file allocation table (FAT) of the source will be cloned to the target device causing your PC to recognize the 2GB device as a 1GB device. Therefore, we strongly encourage the equal capacity devices for all duplication tasks.

Q11. Can I copy encrypted data?

As there are many encryption methods, such as software or hardware encryptions, if you cannot tell which type of encryption is used, you may need actual testing to find out. The recommended testing steps are as follow:

Please note: Before starting the test, confirm that the capacity of the target drive is at least equal to the capacity of the source drive.

STEP 1. Perform the Data Area Copy on the Duplicator

There will be several situations to consider,

S1. A green light is shown, and the copied device can be used normally. (OK)

S2. A red light shown at the beginning of replication means the machine cannot detect the device. (FAIL)

S3. A green light is displayed, meaning the copy is finished, but the device cannot be used normally. (Go to STEP 2)

S4. A red light is displayed in the process of copying, or when the copy is nearly finished. (Go to STEP 2)

STEP 2. Perform the Whole Media Copy on the Duplicator

S1. It shows a green light, and the copied device can be used normally. (OK)

S2. It shows a green light, but the copied device cannot be used normally. (FAIL)

If the device cannot be normally employed after performing the Whole Media Copy, it means that the encryption method may be set to be available only for a specific device serial number or device model information. Hence, the device cannot be used even if it is copied.

Q12. What are the NIST standards and how do U-Reach machines comply with them?

NIST uses a few different names to dictate how a drive is erased. One such standard is called NIST clear. This refers to overwriting all user accessible areas using the drives’ built-in read and write commands. Another standard is called NIST purge. Drives often write internally to non-accessible areas which cannot be reached by read/write commands. This standard requires drive manufacturers to build in a command that will erase the user space as well as all non-accessible areas. U-Reach functions such as full erase and DoD erase will write data (0s, 1s, random, or user-defined) to all sectors in the drive and hence are compliant with NIST clear.

Product Series	Intelligent U3 Series
Model NO.	UB9XXU3
Controller Version	UB4748
Latest BIOS Version	2.49.4
Latest Version Release Notes	2.49.4 New: LV07B-2.07.2 supports CSV log output. This function requires FW-2.49.4 Improvement: In the fields of “Model Name, Version, and Serial No.”, the information recorded in the LOG was incorrect. Improvement: When “Delete Disk Signature After Copy” was set to “YES” and the COPY+COMPARE function was executed, FAIL occurred at the beginning of COMPARE. The new firmware will clear the disk signature after COMPARE is finished. Improvement: “Delete Disk Signature After Copy” was invalid for 4Kn USB- HDD.　 2.49.1 1. New firmware 2.49.1 needs to be paired with LV07B-2.06.9. 2. “Percentage(%)” is added to function “7.2. Copy Area” (G series only). Note: After version 2.47.5 you cannot downgrade to previous versions
PC Link Software	Download

Note: To obtain the latest firmware, please gather your duplicator’s serial and model numbers and contact us here.

How to Update Firmware

Please note: updating from an extremely outdated firmware to the latest may cause unforeseen issues due to outdated components. If you have any product related questions, please contact us at info@ureach-usa.com.